NSW pilot: faster business registration goes national

The Australian, September 22, 2017

The government was planning to launch a national streamlined website process for registering new businesses following the success of a pilot scheme in NSW this year, federal Revenue Minister Kelly O’Dwyer said yesterday.

“We want to provide a simpler, clearer way to register a business which allows people to apply for business and tax registrations at the same time using the site, business.gov.au,” Ms O’Dwyer told The Australian yesterday.

“By providing a simpler, clearer way to register a business, we hope to save people starting a business an estimated $40 million across Australia each year.”

Ms O’Dwyer said the government launched a pilot scheme for the one-step registration process in partnership with the NSW government in April.

“Over 35,000 registrations have been submitted since beta testing began,” she said.

“The average time to register for an ABN under the pilot scheme process has gone down from more than an hour, when people had to go through different forms and portals, to only 15 minutes.”

The service has been developed in conjunction with the Department of Industry, Innovation and Science, the tax office, the Australian Securities & Investments Commission and Treasury in partnership with Service NSW.

She said the government was planning to roll out the scheme nationally once it had finished the testing in NSW.

“We will be taking the things we have learned from the pilot scheme to improve the service and then rolling it out to the other states,” she said.

The pilot scheme has focused on new registrations for people wanting to set up cafes and restaurants. More than $9m has been allocated in the 2017-18 federal budget to expand the system around the country.